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    Man loses Sh5m from his car while on a short call

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    Uhuru Kenyatta

    Stop wasting money on side chicks, prioritise your wives – Uhuru tells men – VIDEO

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    Police recover 22 firearms in Kilimani apartment during eviction

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    Come and arrest me if you can – Sakaja tells off Kinoti

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    Drivers of matatu and tractor killed in head-on collision on Kiambu Road – Video

    Suspects

    Two more suspects arrested, gun, cash clothes seized in Ongata Rongai robbery

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    More pain at the pump as Petrol, Diesel and Kerosene prices go up Sh9 a litre

    Otile Brown

    Otile Brown is the new Brand Ambassador for Tecno Camon 19 Series

    Swvl

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    Infinix

    Infinix NOTE 12 Series officially launched in Kenya

    Virtual Card

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    Impact Organization Power Learn Project launches one million developers for Africa program

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    Vroooooom! Ogier fastest in Kasarani’s Super Spectator Stage – VIDEO

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    Curry Sparks Warriors for seventh NBA crown

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    Omanyala clinches African title in style

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    Kenyan-Canadian woman wins Sh118 million American competition TV Series

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    Hello world!

    #BabaTheArtist: Raila finally releases much anticipated ‘Leo Ni Leo’ campaign song – VIDEO

    SportPesa CEO joins politics, eyes Kasarani seat – VIDEO

    Two suspects wanted in the UK for murder arrested in Nairobi

    Showmax announces return of Crime & Justice Season 2

    Nairobi West Hospital launches helipad in bid to enhance emergency services – PHOTOS

    Newcastle United become football’s richest club ahead of Man City, Chelsea & PSG

    Odibets heeds Khaligraph’s call, unveils online rap challenge

    Twenty-one year old fraud suspect who hacked IEBC server arrested in Juja

  • Sports

    Hello world!

    #BabaTheArtist: Raila finally releases much anticipated ‘Leo Ni Leo’ campaign song – VIDEO

    SportPesa CEO joins politics, eyes Kasarani seat – VIDEO

    Two suspects wanted in the UK for murder arrested in Nairobi

    Showmax announces return of Crime & Justice Season 2

    Nairobi West Hospital launches helipad in bid to enhance emergency services – PHOTOS

    Newcastle United become football’s richest club ahead of Man City, Chelsea & PSG

    Odibets heeds Khaligraph’s call, unveils online rap challenge

    Twenty-one year old fraud suspect who hacked IEBC server arrested in Juja

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    Tecno launch Camon 19 and Spark 9 series in Kenya – PHOTOS

    Guinness

    Khaligraph Jones thrills fans as Guinness launch Elevated Parties – VIDEO

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    Brazilian football legend to escort Fifa World Cup trophy to Kenya

    Trace launches campus tour series dubbed ‘Trace in the City’ – PHOTOS

    Trace launches campus tour series dubbed ‘Trace in the City’ – PHOTOS

    F1 Feature: How new regulations are shaking up the world’s fastest sport

    F1 Feature: How new regulations are shaking up the world’s fastest sport

    More motorsport and WWE thrills for SuperSport viewers!

    Watch: Pinky Ghelani returns to the catwalk as the show stopper – PHOTOS

    Watch: Pinky Ghelani returns to the catwalk as the show stopper – PHOTOS

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Safaricom retires Platinum Services, migrates customers to alternative services

Naihaps by Naihaps
July 30, 2020
in Business, Featured
Reading Time: 2 mins read

Safaricom Wednesday said it will retire its Platinum services effective 30th August as part of its strategy to review products, services and harmonise customer experience.

Through a statement, the telco said the platinum customers will be migrated to alternative plans with more value;  the All in One or the new Karibu Post Pay plans which offers more voice or data.

“In October 2019, when we renewed our commitment to be simple,transparent and honest with our customers and services to harmonize customer experience and ensure that our customers were getting the best value,” Safaricom said.

“As part of the review process, our loyal platinum customers will be upgraded to the All in one plan or the new Karibu PostPay plan with non expiry resources, which offer more voice and data,” the firm added.

Those customers whose services are on auto renew will be migrated to All in One  auto- renew plans while those who purchase on a one off basis can subscribe to the All –in-one plans.

“To ensure a seamless transition, the Platinum plans will be retired on 30th August after which all Platinum Postpay customers will be migrated to the new Karibu PostPay,” part of the statement noted.

The firm has urged all platinum customers to choose alternative services while affirming its commitment to better services, provision of relevant products and lifestyle-focused services.

“Through this process, we are re affirming our commitment to serve you better and offer relevant products and services that answer to your lifestyle,” the firm further said.

The Platinum plan was launched in 2018 as part of a move aimed at targeting and carving a niche of premium customers.

Under the plan, customers would spend between Sh 2,000 and Sh 10,000 in a monthly plan offering voice, SMS and unlimited data services.

Tags: Safaricom Platinum Services
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