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Monday, February 6, 2023
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    Powerful quake kills more than 1,500 people in Turkey and Syria

    Powerful quake kills more than 1,500 people in Turkey and Syria

    14 dead, 13 injured in Lodwar-Kakuma road crash

    14 dead, 13 injured in Lodwar-Kakuma road crash

    Mama Ngina Kenyatta issues bold response to political jabs over tax

    Mama Ngina Kenyatta issues bold response to political jabs over tax

    Willie Kimani murder: Leliman sentenced to death as co-accused get lengthy jail terms

    Willie Kimani murder: Leliman sentenced to death as co-accused get lengthy jail terms

    IG Koome takes action against top cop who authored terror alert memo

    IG Koome confirms withdrawing Uhuru’s security

    Uhuru Kenyatta

    Ruto scales down Uhuru Kenyatta’s security sparking uproar

    Interior CS appoints Rashid Yakub new chairman of firearms board

    Interior CS appoints Rashid Yakub new chairman of firearms board

    Scalpel blade retrieved from woman’s abdomen in Murang’a 11 years after surgery

    Scalpel blade retrieved from woman’s abdomen in Murang’a 11 years after surgery

    From joy to sorrow as Nakuru couple loses five babies hours after birth

    From joy to sorrow as Nakuru couple loses five babies hours after birth

  • Business
    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    Safaricom appoints new top-executives

    Safaricom appoints new top-executives

    Tala among 12 digital lenders okayed by CBK to operate in Kenya

    Tala among 12 digital lenders okayed by CBK to operate in Kenya

    No more cash payments for SGR trains

    No more cash payments for SGR trains

    UK Visa processing to take only three weeks – Jane Marriott

    UK Visa processing to take only three weeks – Jane Marriott

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    Court okays Safaricom to collect bank to mobile transfer fees

    Court okays Safaricom to collect bank to mobile transfer fees

    Joe Sang re-appointed Kenya Pipeline MD after graft case dismissal

    Joe Sang re-appointed Kenya Pipeline MD after graft case dismissal

    De La Rue suffers on production halt in Kenya and litigation in India

    De La Rue suffers on production halt in Kenya and litigation in India

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    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Nigerian singer Tems wins her first Grammy award

    Veteran reggae DJ Lastborn dead at 43

    Veteran reggae DJ Lastborn dead at 43

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    Martin Kasavuli pays tribute to his mother weeks after burial

    Martin Kasavuli pays tribute to his mother weeks after burial

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    ‘Samidoh unatuangusha’- Gachagua takes swipe at singer over his love affairs

    ‘Samidoh unatuangusha’- Gachagua takes swipe at singer over his love affairs

    Old school rhumba meets deep house: Mix master Euggy sample’s legendary ‘Sina Makosa’ on ‘Chuki’

    Old school rhumba meets deep house: Mix master Euggy sample’s legendary ‘Sina Makosa’ on ‘Chuki’

  • Tech
    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    Safaricom appoints new top-executives

    Safaricom appoints new top-executives

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    OpenAI used Kenyan workers at Sama earning less than Sh200 per hour, investigation reveals

    OpenAI used Kenyan workers at Sama earning less than Sh200 per hour, investigation reveals

    Police unmask mastermind behind infamous Mulot SIM Swap syndicate

    Police unmask mastermind behind infamous Mulot SIM Swap syndicate

    Twitter expected to accept Elon Musk’s bid to buy company

    Twitter 0utages hit thousands of users Worldwide

    Oppo slapped with Sh5 million fine for using man’s photo on Instagram post

    Oppo slapped with Sh5 million fine for using man’s photo on Instagram post

    Former Twitter CEO Jack Dorsey in Kenya, invests Sh245 million

    Former Twitter CEO Jack Dorsey in Kenya, invests Sh245 million

  • Sports
    Man City charged by Premier League with numerous breaches of financial rules

    Man City charged by Premier League with numerous breaches of financial rules

    Kenya rugby legend Collins Injera retires

    Kenya rugby legend Collins Injera retires

    Collins Injera inducted into Fiji’s Rugby Town Walk of Fame – PHOTOS

    Collins Injera inducted into Fiji’s Rugby Town Walk of Fame – PHOTOS

    League football is back! Catch all the action live on Showmax Pro

    League football is back! Catch all the action live on Showmax Pro

    Rally driver Asad Khan dies days after alleged assault

    Rally driver Asad Khan dies days after alleged assault

    ‘The Greatest’: Messi and Argentina the toast of world media

    ‘The Greatest’: Messi and Argentina the toast of world media

    Christmas Comes Early: Varsity student wins Sh200 million Betika Mega Jackpot

    Christmas Comes Early: Varsity student wins Sh200 million Betika Mega Jackpot

    SportPesa announce Sh126mn sponsorship deal for Shujaa

    SportPesa announce Sh126mn sponsorship deal for Shujaa

    Messi magic sends Argentina through to World Cup final in Qatar

    Messi magic sends Argentina through to World Cup final in Qatar

  • Events
    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Mapenzi Wewe: Drama in Dubai involving wife and Karen Nyamu at Dubai concert with Samidoh – VIDEO

    Mapenzi Wewe: Drama in Dubai involving wife and Karen Nyamu at Dubai concert with Samidoh – VIDEO

    TRAVEL IDEAS: BUDX FIFA FAN FESTIVAL, DUBAI THE WORLD BIGGEST WORLD CUP WATCH PARTY

    TRAVEL IDEAS: BUDX FIFA FAN FESTIVAL, DUBAI THE WORLD BIGGEST WORLD CUP WATCH PARTY

    Guinness celebrates the fans who make matchdays shine brightest with new campaign

    Guinness celebrates the fans who make matchdays shine brightest with new campaign

    Kenya Sevens drop to Challenge Trophy in Hong Kong after losing three games

    Kenya Sevens drop to Challenge Trophy in Hong Kong after losing three games

    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Nairobi Fashion Week scheduled for November

    Nairobi Fashion Week scheduled for November

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  • Home
  • News
    Powerful quake kills more than 1,500 people in Turkey and Syria

    Powerful quake kills more than 1,500 people in Turkey and Syria

    14 dead, 13 injured in Lodwar-Kakuma road crash

    14 dead, 13 injured in Lodwar-Kakuma road crash

    Mama Ngina Kenyatta issues bold response to political jabs over tax

    Mama Ngina Kenyatta issues bold response to political jabs over tax

    Willie Kimani murder: Leliman sentenced to death as co-accused get lengthy jail terms

    Willie Kimani murder: Leliman sentenced to death as co-accused get lengthy jail terms

    IG Koome takes action against top cop who authored terror alert memo

    IG Koome confirms withdrawing Uhuru’s security

    Uhuru Kenyatta

    Ruto scales down Uhuru Kenyatta’s security sparking uproar

    Interior CS appoints Rashid Yakub new chairman of firearms board

    Interior CS appoints Rashid Yakub new chairman of firearms board

    Scalpel blade retrieved from woman’s abdomen in Murang’a 11 years after surgery

    Scalpel blade retrieved from woman’s abdomen in Murang’a 11 years after surgery

    From joy to sorrow as Nakuru couple loses five babies hours after birth

    From joy to sorrow as Nakuru couple loses five babies hours after birth

  • Business
    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    Safaricom appoints new top-executives

    Safaricom appoints new top-executives

    Tala among 12 digital lenders okayed by CBK to operate in Kenya

    Tala among 12 digital lenders okayed by CBK to operate in Kenya

    No more cash payments for SGR trains

    No more cash payments for SGR trains

    UK Visa processing to take only three weeks – Jane Marriott

    UK Visa processing to take only three weeks – Jane Marriott

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    Court okays Safaricom to collect bank to mobile transfer fees

    Court okays Safaricom to collect bank to mobile transfer fees

    Joe Sang re-appointed Kenya Pipeline MD after graft case dismissal

    Joe Sang re-appointed Kenya Pipeline MD after graft case dismissal

    De La Rue suffers on production halt in Kenya and litigation in India

    De La Rue suffers on production halt in Kenya and litigation in India

  • Entertainment
    • All
    • Movie
    • Music
    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Nigerian singer Tems wins her first Grammy award

    Veteran reggae DJ Lastborn dead at 43

    Veteran reggae DJ Lastborn dead at 43

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    Martin Kasavuli pays tribute to his mother weeks after burial

    Martin Kasavuli pays tribute to his mother weeks after burial

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    ‘Samidoh unatuangusha’- Gachagua takes swipe at singer over his love affairs

    ‘Samidoh unatuangusha’- Gachagua takes swipe at singer over his love affairs

    Old school rhumba meets deep house: Mix master Euggy sample’s legendary ‘Sina Makosa’ on ‘Chuki’

    Old school rhumba meets deep house: Mix master Euggy sample’s legendary ‘Sina Makosa’ on ‘Chuki’

  • Tech
    Netflix plans to stop password sharing

    Netflix plans to stop password sharing

    Safaricom appoints new top-executives

    Safaricom appoints new top-executives

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    TikTok pilots billboards campaign in Nairobi to celebrate top TikTokers

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    OpenAI used Kenyan workers at Sama earning less than Sh200 per hour, investigation reveals

    OpenAI used Kenyan workers at Sama earning less than Sh200 per hour, investigation reveals

    Police unmask mastermind behind infamous Mulot SIM Swap syndicate

    Police unmask mastermind behind infamous Mulot SIM Swap syndicate

    Twitter expected to accept Elon Musk’s bid to buy company

    Twitter 0utages hit thousands of users Worldwide

    Oppo slapped with Sh5 million fine for using man’s photo on Instagram post

    Oppo slapped with Sh5 million fine for using man’s photo on Instagram post

    Former Twitter CEO Jack Dorsey in Kenya, invests Sh245 million

    Former Twitter CEO Jack Dorsey in Kenya, invests Sh245 million

  • Sports
    Man City charged by Premier League with numerous breaches of financial rules

    Man City charged by Premier League with numerous breaches of financial rules

    Kenya rugby legend Collins Injera retires

    Kenya rugby legend Collins Injera retires

    Collins Injera inducted into Fiji’s Rugby Town Walk of Fame – PHOTOS

    Collins Injera inducted into Fiji’s Rugby Town Walk of Fame – PHOTOS

    League football is back! Catch all the action live on Showmax Pro

    League football is back! Catch all the action live on Showmax Pro

    Rally driver Asad Khan dies days after alleged assault

    Rally driver Asad Khan dies days after alleged assault

    ‘The Greatest’: Messi and Argentina the toast of world media

    ‘The Greatest’: Messi and Argentina the toast of world media

    Christmas Comes Early: Varsity student wins Sh200 million Betika Mega Jackpot

    Christmas Comes Early: Varsity student wins Sh200 million Betika Mega Jackpot

    SportPesa announce Sh126mn sponsorship deal for Shujaa

    SportPesa announce Sh126mn sponsorship deal for Shujaa

    Messi magic sends Argentina through to World Cup final in Qatar

    Messi magic sends Argentina through to World Cup final in Qatar

  • Events
    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    The Queen Is Back: Beyoncé announces ‘Renaissance’ World Tour

    An inside look at The Dubai shopping festival

    Lessons from Dubai: Why Kenya is missing out on shopping tourism trillions

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Tecno launches The Bold, Extra-Ordinary And Eco-Friendly Phantom X2 starting at Sh68,000

    Mapenzi Wewe: Drama in Dubai involving wife and Karen Nyamu at Dubai concert with Samidoh – VIDEO

    Mapenzi Wewe: Drama in Dubai involving wife and Karen Nyamu at Dubai concert with Samidoh – VIDEO

    TRAVEL IDEAS: BUDX FIFA FAN FESTIVAL, DUBAI THE WORLD BIGGEST WORLD CUP WATCH PARTY

    TRAVEL IDEAS: BUDX FIFA FAN FESTIVAL, DUBAI THE WORLD BIGGEST WORLD CUP WATCH PARTY

    Guinness celebrates the fans who make matchdays shine brightest with new campaign

    Guinness celebrates the fans who make matchdays shine brightest with new campaign

    Kenya Sevens drop to Challenge Trophy in Hong Kong after losing three games

    Kenya Sevens drop to Challenge Trophy in Hong Kong after losing three games

    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Heartbreak as Nigerian artist Tems cancels Kenyan show

    Nairobi Fashion Week scheduled for November

    Nairobi Fashion Week scheduled for November

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Kenya Power announces delay in token generation

Naihaps by Naihaps
March 3, 2022
in Business, News
Reading Time: 2 mins read

The Kenya Power and Lighting Company (KPLC) has Thursday announced that there will be a delay in token generation due to a technical hitch.

The hitch according to KPLC is affecting the prepaid token generation and postpaid bill payments.

Through a statement, the power company however noted that the issue had already been identified and restoration of normal services was in progress.

“Our team has identified the issue, and restoration of normal services is currently in progress so that customers can access the affected platforms soon. We apologise for the inconvenience caused,” read the statement in part.

pic.twitter.com/hQb0GNE5Gi

— Kenya Power (@KenyaPower_Care) March 3, 2022

Feedback from customers shows that the technical hitch on token generation could have started last night.

The hitch comes barely a month after a major power outbreak affected most parts of the country after the collapse of some towers supporting a high voltage line.

Power was restored after several hours.

In a statement, the company said four pylons supporting the power line, which connects the capital, Nairobi, to a hydroelectric dam in the central region, collapsed. It said vandalism had weakened the structures.

This isn’t the first glitch to hit the company’s payments system. In April last year, the tokens service was down for more than 24 hours – affecting thousands of homes and businesses whose units had ran out.

Small businesses hardest hit by such hitches and blackouts include salons, welding shops and laundromats among others – leading to financial losses.

Kenya Power has in the recent past sought to increase the number of customers using prepaid meters in a bid to lower the proportion of outstanding electricity bills, most of which are owed by customers on post-paid.

Kenyans owed the company about Sh29 billion in unpaid power bills as at June 2021. However, the company managed to recover Sh900 million of this as at December 2021 following roll-out of an aggressive debt collection strategy.

Kenya Power sold electricity worth Sh20.57 billion through pre-paid meters in the year to June 2021, up from Sh17.81 billion in the previous period, while Sh105.34 billion was earned from post-paid meters.

Tags: KPLC
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