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    Money

    Man loses Sh5m from his car while on a short call

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    Househelp disappears with Sh4 million and jewellery from Treasury CAS

    Uhuru Kenyatta

    Stop wasting money on side chicks, prioritise your wives – Uhuru tells men – VIDEO

    Kilimani

    Police recover 22 firearms in Kilimani apartment during eviction

    Freezes

    EACC freezes Sh18m belonging to 30-year-old gov’t employee earning Sh50k

    Influencer

    Twitter influencer among 4 mutilated bodies found in Kijabe Forest

    Arrest

    Come and arrest me if you can – Sakaja tells off Kinoti

    Accident

    Drivers of matatu and tractor killed in head-on collision on Kiambu Road – Video

    Suspects

    Two more suspects arrested, gun, cash clothes seized in Ongata Rongai robbery

  • Business
    Fuel

    More pain at the pump as Petrol, Diesel and Kerosene prices go up Sh9 a litre

    Otile Brown

    Otile Brown is the new Brand Ambassador for Tecno Camon 19 Series

    Swvl

    Swvl suspends Intra-City rides in Kenya

    Infinix

    Infinix NOTE 12 Series officially launched in Kenya

    Virtual Card

    Safaricom to launch virtual Visa card for all-round global transaction

    ATMs

    Absa customers to access over 2200 Kenswitch ATMs in new deal

    Safaricom

    Safaricom net profit drops by 1.7pc to Sh67B

    Talent Factory Academy

    MultiChoice Talent Factory Academy calls for class of 2023

    Impact Organization Power Learn Project launches one million developers for Africa program

    Impact Organization Power Learn Project launches one million developers for Africa program

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    WRC

    Vroooooom! Ogier fastest in Kasarani’s Super Spectator Stage – VIDEO

    Safari Rally

    Safari Rally: Kenya ready to test the WRC’s greatest like no other

    NBA Finals

    Curry Sparks Warriors for seventh NBA crown

    Netflix

    Netflix seeks recruits for real-life ‘Squid Game’

    Champion

    Omanyala clinches African title in style

    Arrested

    Actress Mishi Dorah in court for failing to pay Sh150,000 bar bill

    Closed

    Besieged Alchemist closed by Nairobi county over racism claims

    Guinness

    Khaligraph Jones thrills fans as Guinness launch Elevated Parties – VIDEO

    Survivor

    Kenyan-Canadian woman wins Sh118 million American competition TV Series

  • Tech

    Hello world!

    #BabaTheArtist: Raila finally releases much anticipated ‘Leo Ni Leo’ campaign song – VIDEO

    SportPesa CEO joins politics, eyes Kasarani seat – VIDEO

    Two suspects wanted in the UK for murder arrested in Nairobi

    Showmax announces return of Crime & Justice Season 2

    Nairobi West Hospital launches helipad in bid to enhance emergency services – PHOTOS

    Newcastle United become football’s richest club ahead of Man City, Chelsea & PSG

    Odibets heeds Khaligraph’s call, unveils online rap challenge

    Twenty-one year old fraud suspect who hacked IEBC server arrested in Juja

  • Sports

    Hello world!

    #BabaTheArtist: Raila finally releases much anticipated ‘Leo Ni Leo’ campaign song – VIDEO

    SportPesa CEO joins politics, eyes Kasarani seat – VIDEO

    Two suspects wanted in the UK for murder arrested in Nairobi

    Showmax announces return of Crime & Justice Season 2

    Nairobi West Hospital launches helipad in bid to enhance emergency services – PHOTOS

    Newcastle United become football’s richest club ahead of Man City, Chelsea & PSG

    Odibets heeds Khaligraph’s call, unveils online rap challenge

    Twenty-one year old fraud suspect who hacked IEBC server arrested in Juja

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    Tecno

    Tecno launch Camon 19 and Spark 9 series in Kenya – PHOTOS

    Guinness

    Khaligraph Jones thrills fans as Guinness launch Elevated Parties – VIDEO

    Fifa World Cup Trophy

    Brazilian football legend to escort Fifa World Cup trophy to Kenya

    Trace launches campus tour series dubbed ‘Trace in the City’ – PHOTOS

    Trace launches campus tour series dubbed ‘Trace in the City’ – PHOTOS

    F1 Feature: How new regulations are shaking up the world’s fastest sport

    F1 Feature: How new regulations are shaking up the world’s fastest sport

    More motorsport and WWE thrills for SuperSport viewers!

    Watch: Pinky Ghelani returns to the catwalk as the show stopper – PHOTOS

    Watch: Pinky Ghelani returns to the catwalk as the show stopper – PHOTOS

    Maisha Magic is looking for pitches and ready-made movies

    SuperSport to air Winter Olympics live

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DStv Business enhances customer care accessibility with call centre

Naihaps by Naihaps
April 20, 2022
in Business, Featured
Reading Time: 3 mins read
DStv Business enhances customer care accessibility with call centre

DStv Business has improved customer experience with the introduction of additional avenues through, which customers can get assistance whenever they need it.

The DStv Business call center operates daily 8am – midnight enabling the customer service officers respond to customer queries received through the customer service telephone numbers, via emails and also through the social media platforms day and night.

The call center can be reached on +254711066550  every day from 8am to midnight. As always prompted, the calls are recorded for quality assurance. Armed with the smartcard number, the customers can also can also reach out to the customer service team via the email address kenyadstvbusiness@ke.multichoie.com which is responded to within minutes. Customers also have an option of filling the contact form accessed at https://www.dstv.com/business/en-ke/ where there is also the option of having a LIVE chat with one of the customer services representatives.

DStv Business customers can also be assisted efficiently through the company’s official social media pages and handles. The company has a presence on Facebook (@DStvKenya), Twitter (@DStv_Kenya).

For those who would still like physical assistance, they can visit any of the Multichoice branches across the country located at Greenspan Mall, Sarit Centre Mall, Junction Mall and Capital Centre in Nairobi, with one branch located in Nyeri, Mombasa, Ongata Rongai, Kisumu, Eldoret and Nakuru respectively.

The branches are open daily from 8am to 9pm on weekdays, 9am to 9pm on weekends and 9am to 5pm on public holidays. DStv Business customers can also visit MultiChoice Kenya service centers across the country. .

DStv Business packages have been tailored to suit the needs of hotels, lodges, B&Bs, pubs, clubs, restaurants and offices.

DStv commercial customers’ businesses are at their best with superior world-class international and local entertainment to help them make their hotel, pub, club office, serviced apartments the preferred top destination and deliver world-class entertainment.

Last year, DStv Business revamped its packages to cater for different business entertainment needs for this important commercial segment. The refreshed packages are DStv Stay targeting lodges and hotels, DStv Play targeting pubs and restaurants and the DStv Work tailormade for offices.

“We remain true to our brand purpose of enriching lives as a clear purpose-led and technology platform business hosting the best of local and video entertainment curated for our commercial customers. Further, DStv understands that every business has unique needs and we have made it our business to ensure that your entertainment needs are taken care of based on our customers’ feedback,” said Multichoice Kenya Managing Director Nancy Matimu following the revamp.

Excellence in customer service is integral to DStv Business offering and the company is always striving to ensure that subscribers queries and feedback are dealt with in the shortest time possible leaving them with time to enjoy the superior content offering across the different bouquets.

Tags: DStv BusinessNancy Matimu
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