The organizers of the Walker Town 2024 Festival have issued an apology to all festival-goers, suppliers, artists, and stakeholders following disruptions during Day Two of the event.
Sponsored by the East African Breweries Limited (EABL) and having promised to be the biggest concert of 2024, the two-day Walker Town show instead created its own share of controversies.
The organisers said that despite their efforts to deliver a seamless experience, unforeseen technical issues caused by rain and other weather conditions significantly affected the sound system.
This led to Miss Lauryn Hill’s delayed performance and Nyashinski’s unfortunate cancellation, which was a major disappointment for attendees.
In a public statement, the organizers sincerely apologised to all those impacted by the disruptions. They acknowledged the high expectations placed on them and expressed regret for falling short.
“We sincerely apologize to all our valued festival-goers, suppliers, artistes, and stakeholders for the disruptions experienced during Day Two of the Walker Town Festival,” the statement read.
As a gesture of goodwill and in recognition of the inconveniences caused, the festival organizers have committed to issuing a 100% refund to all Day Two ticket holders.
The refunds will be processed within the next two weeks, reflecting the festival’s commitment to fairness and maintaining the trust of its loyal supporters.
“In light of these circumstances, we will be issuing a 100% refund to all ticket holders for Day Two of the Walker Town 2024 Festival within the next two weeks,” said EABL.
In closing, the organizers extended apologies to all artists and brand partners whose performances were affected and promised to learn from the challenges experienced to improve future events. They also thanked attendees for their understanding and continued support.
